FAQ

In our FAQ section at Twinkle Tales Sleepover Adventures, we delve into our commitment to crafting unparalleled sleepover adventures. Discover the steps we take to ensure your event is not just memorable, but truly magical:

Our goal at Twinkle Tales Sleepover Adventures is to ensure a seamless and joyful experience for you and your guests. To prepare for the magic we bring, we kindly ask that you clear the space for the party before we arrive. After that, you can relax and leave everything in our capable hands.

We promise to transform your space into a dreamy wonderland before your guests step through the door. Our team will arrive to set up the scene, complete with cozy bedding, plush pillows, enchanting fairy lights, and beautiful garlands, all designed to create the perfect sleepover atmosphere. And once your adventure has concluded, we’ll return to dismantle everything, ensuring you’re left with nothing but fond memories of a night to remember.

To make planning smoother, we’ll coordinate with you to set a preliminary delivery time, which we’ll confirm a few days prior to your event. Setting up a sleepover for 6 to 10 teepees typically takes us between 60 to 90 minutes, and packing down is completed within 45 to 60 minutes, allowing you to focus on enjoying the special moments.

At Twinkle Tales Sleepover Adventures, your safety and satisfaction are at the forefront of everything we do. We take pride in being a fully licensed and insured company, a testament to our commitment to excellence and adherence to industry standards and regulations. This ensures that we deliver top-notch service every time. Our extensive insurance coverage is designed to safeguard both our valued clients and our dedicated team, providing peace of mind and security against any unforeseen incidents. Choosing us means entrusting your special event to a team that is not only skilled but also deeply committed to your safety and satisfaction.

Fill out our booking form and we will reach out within 24 hours. 

To secure your party booking with Twinkle Tales Sleepover Adventures, we ask for a non-refundable deposit of $100. The balance of your party payment must be settled at least seven days before the event date. For those planning a last-minute adventure and booking within 7 days of the party date, the full payment will be required at the time of booking.

We understand that unexpected events can occur. If you need to cancel and reschedule your party, we kindly request a notice of two weeks. We will work with you to find an available date within 90 days of the original party date for your rescheduled event. Should this not be possible, please be aware that the deposit fee will be forfeited.

Our minimum is 2 teepee sets.

Before finalizing your booking with Twinkle Tales Sleepover Adventures, please ensure that your space meets the necessary requirements. It’s essential to have a clean, safe area large enough for the kids to enjoy their sleepover experience. Our Teepee setups require a space of 46 inches in width and 75 inches in length, with each tent housing a twin-size mattress to give you an idea of the space needed. It is the responsibility of the client to measure the room to confirm that the tents will fit comfortably and to clear the area for setup.

Please note, we do not move furniture.

For those interested in our Outdoor Glamping Tent option, the tent dimensions are approximately 7 feet in depth, 3 feet in width, and 5 feet in height. To properly secure the tent, an area of 21-23 feet is necessary for staking.

Certainly. It’s important to ensure that the party room is cleared and ready for our setup upon arrival. Additionally, please make sure the venue is informed about our arrival and that they provide suitable facilities for loading/unloading, as well as access to the party room.

Absolutely not. Our offerings cater to adults, families, and children of all ages. We’ve organized a wide range of events, from Mommy & Me gatherings and family nights to sleepovers and ladies’ night dinner parties. Our experiences are customized to suit your specific requirements, ensuring that everything is appropriate for the age group attending.

Any areas outside of San Marcos are subject to travel fees dependent on the distance. Starting at $15 -$20 for adjacent cities up to $100/hour drive time.

Given the unpredictable nature of Texas weather, we offer the flexibility to reschedule your event. We will keep a vigilant eye on the weather forecasts leading up to your event and communicate with you if we foresee any conditions that might affect your plans. For the safety of all our guests, we cannot proceed with experiences in extreme weather conditions, such as heavy rain or strong winds. Rest assured, we will make every effort to find alternative dates that accommodate your schedule.

Any areas outside of San Marcos are subject to travel fees dependent on the distance. Starting at $15 -$20 for adjacent cities up to $100/hour drive time.

You are required to confirm the number of attendees for your teepee party one week prior to the event. This count will determine the number of teepees you’ll be charged for. Please note, we do not issue refunds for teepees if there are any last-minute guest cancellations.

We dont provide food or drinks. 

To secure your picnic booking, we ask for a 50% non-refundable deposit. The balance for the event must be settled at least seven days before the party date. For reservations made within 7 days of the party date, the full amount is due at the time of booking.

We understand that plans can change unexpectedly. If you need to cancel and reschedule, please provide us with two weeks’ notice. We will do our best to accommodate a new date within 90 days of the original event date. If a new date cannot be arranged within this timeframe, the deposit will be forfeited.

 We do not provide alcohol. If the client wishes to have it at the picnic. You are responsible and we are not responsible of any consumption during event.

Each picnic last 2 hours however you may request more time for a extra fee.

No problem just let us know. We can adjust the package for each party.

Outdoor movie nights are best enjoyed after sunset, when darkness ensures optimal viewing conditions for everyone. The specific start time of your movie night will vary based on your geographical location and the season, given that sunset times change throughout the year. To ensure a smooth experience, it’s wise to look up the sunset time for your area and aim to begin the movie shortly thereafter. We also suggest arriving ahead of time to get your equipment and seating arrangements in place.

– For the slime party, you are allowed to modify your party package up to a week before your event. Beyond this period, adjustments to the guest count cannot be made, and you will be charged for the number of guests initially booked. Please note, refunds will not be issued for guests who are unable to attend.

– For the Build A Bestie experience, it is necessary to book for the precise number of attendees. Given that we custom order the plush toys for your party, refunds are not available. You will be accountable for covering the costs of the party package you have selected.

– For the Slime Party, adjustments to your party package can be made up until one week prior to your event. After this deadline, changes to the guest count are not permitted, and you will be charged for the number of guests initially confirmed. Please be aware that refunds are not issued for guests who fail to attend.

– For the Build A Bestie experience, it is essential to book for the specific number of participants. We place special orders for the plush toys tailored to your party, hence, refunds cannot be provided. You will be accountable for the costs associated with the party package you have confirmed.

Our bell tent, designed to accommodate 8 people, features a diameter of approximately 18 feet and a center height ranging from 8 to 10 feet. The space needed for setting up a bell tent varies based on its dimensions and design. However, for a tent with a diameter of 18 feet, you should plan for a staking area of about 21 feet to guarantee adequate stability and safety.

Absolutely! An extra charge applies for services rendered on holidays. This surcharge accounts for the heightened demand during these periods, along with the increased expenses related to staffing and organizing events on such days. For setups on major holidays, including Christmas, Christmas Eve, Easter, and Thanksgiving, we implement a holiday setup fee of $250.

Enjoy our 7ft tall Canopy sleepover! Space for 6 guests is wide 11 ft  by 12.5 ft in length Space for 8 guest is 13′ deep x 32′ wide